Commercial Space Management, LLC is a locally owned and operated full service commercial cleaning and janitorial firm serving businesses in the Triangle area (Raleigh, Cary, Durham, and Chapel Hill).
What sets us apart?
At commercial space management (csm), we take great pride in on our professionalism and our uncompromisingly high ethical standards towards our clients, our staff and the products we use.
We are the pioneer in incorporating the latest mobile application technology to streamline commercial cleaning process and communication to elevate the level of service we offer to our clients.
For our clients, we provide services and support that meet and wherever possible exceed their expectations in all areas. Strict quality control as well as fully detailed and contracted service standards are maintained at all times.
For our staff, respect is paramount. We provide full training, technical support and pay our staff accordingly to ensure that they remain part of our great team, to create a stable workforce. We adhere to industry best practice for working conditions and occupational health, safety and welfare.
We source the best technologies and equipment available, train our people in their use, and wherever possible we use environmentally sound and biodegradable cleaning products and consumables.
With full representation in the Triangle, CSM continues to expand and develop to become one of the Triangle's premier supplier of Commercial Cleaning and Janitorial Services.
1. It's all about people
We believe in a localized workforce with good communication skills, the majority of our cleaners are efficient, dedicated and more importantly take ownership. Our recruitment process allows us to select cleaners whose chosen career is “cleaning” not just a part time fill in job, which is why many of our cleaning staff have been with us for many years. Each cleaner understands the scope of work and high standards, which are required to ensure that we provide the best possible outcomes. Our cleaning specifications are site specific, which mean that we capture all aspects of the cleaning for each site.
Where required, police and security checks can be provided for team members. In addition, all team members are well presented in uniforms with photo ID badges as an option for optimum security when attending your premises.
2. The latest equipment and best cleaning products
CSM invest in the latest equipment which help provide efficient cleaning methods with high quality outcomes, thus saving clients money over time. We also have alternative environmentally friendly products such as biodegradable cleaning agents, and paper products, which are able to reduce cleaning time and save our clients money, while simultaneously caring for the environment. Combine this with the use of quality equipment means that good outcomes can be achieved in the best possible times.
3. dedicated management
The combination of good cleaners with experienced Account Managers allows for a smooth running contract. Cleaning is our core business it is what we do well, our aim is to allow our clients to focus on their core business, without being too involved in the cleaning. All clients have a dedicated Account Manager who acts as the crucial link between clients and cleaners. Minor issues can often be resolved directly with the cleaner or through the on-site communication book. Our Account Managers are available 24/7 to handle any issues in a prompt manner. Mandatory inspections with clients on a regular basis ensure that the contract remains in control and regular visits to see the cleaners, help in ensuring that service delivery is of a high standard.
That is why we take care of all cleaning issues and save you time by providing one point of contact for any communications.
We measure our own performance against our mutually agreed specifications and provide regular reports to you that keep you up-to-date. We have simple yet effective procedures in place to ensure all periodical cleaning is done to your absolute satisfaction.